- We posted the question contents you often asked at Koki along with the answers.
- If it is not listed below, please do not hesitate to contact us.
- ▲About Hotel
- Q．What is the time for Check in and Check out?
A．Check in time starts from 15:00PM. Check out time is limited to 10:00AM.
Q．Do you have dinner or breakfast when you stay? How much is the fare?
A．The hotel does not offer dinner or breakfast.
Q．Can I keep my luggage before check-in or after check-out?
A．When arriving, we will keep your luggage at the front desk after departure.
Q．What about the cancellation policy?
A．On the day of Check in date and No Show 100%
2 days before check-in 50%
3 days before check-in 30%
Q．Can I keep luggage beforehand shipped?
A．We will keep it until arrival.
- ▲About day use
- Q．Is it possible to use only hot springs on a day trip?
A．As a day-trip hot spring facility, you can use it from 9:30 to 16:00.
Q．Is the day-ten hot spring open every day?
A．Every Tuesday is a regular holiday, and on the national holiday the next day is closed.
(When opening hours change, we will place it in the “Notice ” column on the Home screen.)
Q．Is there a meal on the day trip to hot spring?
A．The hotel is only for bathing, and no meals are offered.
Q．Can I use a rental bath on a day trip?
A．Guests who make day trips can not use the private bath.
Q． Is it a day trip, and extra towels?
A．Yes, the loaned bath towel will be 150 yen, the sales face towel will be 150 yen.